tailored solutions for successful weight management

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You have refunded the wrong amount

When we calculate the amount to refund you, we take into account:

  • Any promotions in the original purchase
  • Whether we are refunding the delivery charge or not.

If you think we have incorrectly calculated the refund amount, please contact us on 0808 124 0001 and provide us with your order id and details of what you think the refund should be.

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